The hotel offered a variety of local cuisine at the restaurant, which was a delightful experience during my stay.

The check-in process was unwelcoming and created an uncomfortable start to my trip, lacking the friendly service found at many other hotels.

An unforgettable twist in the night

The hotel had an outstanding breakfast buffet that started my day off right, with a variety of options that pleased everyone in my group.

The situation at check-in was far from ideal. there was confusion over the room I had booked, which led to unnecessary stress on arrival when the staff were not as accommodating as hoped.

Modern interior, Convenient check-in process, Cleanliness of rooms

Lack of proper heating during cold weather!!! Noise issues from external sources can disrupt sleep!!! Limited storage space in rooms truly hampers convenience!!!

The breakfast spread was unexpectedly extensive and beautifully presented. We also appreciated the welcoming atmosphere created by the staff throughout our stay.

Had a great time here, but I reckon the check-in took ages and the room key kept playing up. Breakfast was awesome though, heaps of choices!

We enjoyed the super clean rooms. breakfast had an amazing variety. plus the staff really went out of their way to help us.

Almost perfect.

The hotel’s common areas felt more welcoming than my daughter’s living room, with stylish decor and easy access that made it a breeze for seniors like me to navigate through the space comfortably.

More elevators for faster access would be helpful.

The quadruple room offered a bright and spacious atmosphere, perfect for our group. The breakfast was impressive with various options, utilizing seasonal local products that enhanced the experience. our stay was marred by inadequate heating in the room, which made it uncomfortable at times. the bathroom could benefit from better toiletries, as only basic amenities were provided. Lastly, the lack of staff presence during late hours could pose issues for travelers needing assistance.

Comfortable Stay with Room for Improvement

The Standard Twin Room had a cozy atmosphere, perfect for couples. amenities like a fridge and a phone were missing. The air conditioning could use an upgrade. Enjoy the vibrant city but pack snacks to avoid the need for missing fridge storage.

great breakfast spread but parking was a bit tricky to find.

Just a solid selection for a short staycation in Dusseldorf with definitely value for money. The staff was friendly and accommodating, making check-in a breeze.